What These Answers Actually Cover
This FAQ covers the real-world questions that come up when you open an account, move money, or try to reach someone on our team. Each answer walks through the actual process — not a pointer to somewhere else. For deposits, we explain what happens after you confirm a PayPal transfer or load a Play+ prepaid card. For withdrawals, we walk through the
identity verification step that clears your request. For account access, we describe the login and OTP flow on both mobile and desktop. If you're in Detroit or anywhere else in a supported state, the steps are the same. Availability depends on local law, so access is confirmed at account creation based on your state. We keep this page updated when processes change,
so you're reading current operational details, not outdated copy.
- PayPal deposits
- Venmo transfers
- Play+ prepaid
- ID verification
- State eligibility